Our vision

121 Care is a leading independent provider of flexible and client-controlled services to people with disabilities and mental illness, throughout SE Queensland.

Our mission

Providing an independent life of choice for our clients through collaboration and delivery of personalised support services.

How we started

Over 25 years ago, a small group set out to change the way disability support is provided on the Sunshine Coast.

We now operate across South East Queensland, but our motivations remain the same – that you or your family member deserve the same opportunities, lifestyle and respect as anyone else. We want you to be in control of your life and enjoying it.

121 Care
121 Care

Tailored support 

We listen to what you need or require and we tailor our support services to suit. We will:

  • Screen and reference check suitable support staff for your consideration
  • Take care of all the administrative requirements associated with managing employees
  • Ensure your support workers are trained to deliver the services and supports that you require.

In turn, you will be given:

  • The choice to select the support team to help you with your daily support needs
  • The independence to schedule your support services based on your routine and requirements

Support for clients with:

  • Recent or long-term injuries
  • Acquired brain injury
  • Cerebral palsy
  • Mental health conditions including intellectual disabilities
  • Muscular dystrophy
  • Multiple sclerosis
  • Spinal injuries
  • Amputees
  • Stroke
  • Other conditions upon assessment

Funding through: WorkCover, iCare, Transport Accident Commission (TAC), fee for service and other funded services.
Our staff are trained for high care support.

Our Patron – Barry Charles

Barry became our Patron in October 2014. We feel very privileged to have him on board of 121 Care.

This unique singer with a blues and rock background has been entertaining people locally and internationally since 1973. Barry contracted polio at 15 months of age. Despite his physical difficulties, nothing has slowed down this high spirited performer.

 

 

 

121 Care is an independent registered charity and not for profit organisation

 

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121 Care’s approach gives people real choice of how much responsibility and control they want to take for their own care plan. I first became involved with 121 Care as a Committee member, but soon was so impressed with the model of listening and insistence on client input that I changed from my previous service provider to 121 Care.

Robert, a client since 2014

121 Care
2019-10-25T16:34:32+10:00

Robert, a client since 2014

121 Care’s approach gives people real choice of how much responsibility and control they want to take for their own care plan. I first became involved with 121 Care as a Committee member, but soon was so impressed with the model of listening and insistence on client input that I changed from my previous service provider to 121 Care.
The biggest benefits with 121 Care are choosing my own carers (I have a fantastic team); the flexibility to run my own roster and organise my shifts with my carers has been awesome. The office staff are very respectful and helpful when I need something. I never feel like I’m a number, but a person which matters to me a lot.

Casey, a client since 2013

121 Care
2019-10-25T16:40:12+10:00

Casey, a client since 2013

The biggest benefits with 121 Care are choosing my own carers (I have a fantastic team); the flexibility to run my own roster and organise my shifts with my carers has been awesome. The office staff are very respectful and helpful when I need something. I never feel like I’m a number, but a person which matters to me a lot.
What I’m grateful for most about getting my support through 121 Care is that I can stay in my own home. The staff members also help me to achieve my goals and offer paid training to our carers to become better workers.

Anna, a client since 1997

121 Care
2019-10-25T16:42:14+10:00

Anna, a client since 1997

What I’m grateful for most about getting my support through 121 Care is that I can stay in my own home. The staff members also help me to achieve my goals and offer paid training to our carers to become better workers.
I appreciated that 121 Care gave me control, rather than telling me what to do. The freedom to interview and choose my own workers is what I like most about my care, rather than being allocated workers without any consultation. It was made clear to me from the start that I would run my own care with my own workers.

David, a client since 1999

121 Care
2019-10-25T16:43:06+10:00

David, a client since 1999

I appreciated that 121 Care gave me control, rather than telling me what to do. The freedom to interview and choose my own workers is what I like most about my care, rather than being allocated workers without any consultation. It was made clear to me from the start that I would run my own care with my own workers.
Just to let you know that Fran, Jenny and myself are extremely happy with the support being given to Jenny at this time. Both workers are excellent!!!

Douglas, parent of a client

121 Care
2020-02-28T10:37:45+10:00

Douglas, parent of a client

Just to let you know that Fran, Jenny and myself are extremely happy with the support being given to Jenny at this time. Both workers are excellent!!!

Sarah (Skelton, Liaison Officer), you have gone about making a difference in a person's life.


Sarah assisted a client with obtaining a volunteer dog groomer role which the client is enjoying tremendously.

Jo Priestly, Client Services Manager (retired 2019)

121 Care
2020-02-28T10:44:02+10:00

Jo Priestly, Client Services Manager (retired 2019)

Sarah (Skelton, Liaison Officer), you have gone about making a difference in a person's life. Sarah assisted a client with obtaining a volunteer dog groomer role which the client is enjoying tremendously.

Thanks for the hard work Jeanie (McDonnell, Client Service Manager). I'm sure it will improve service delivery.

SA, Senior Reportable Incidents Office, NDIS Commission

121 Care
2020-02-28T10:47:43+10:00

SA, Senior Reportable Incidents Office, NDIS Commission

Thanks for the hard work Jeanie (McDonnell, Client Service Manager). I'm sure it will improve service delivery.
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121 Care